Frequently Asked Questions

 

Get a trial

How do I apply for a free trial?
How do I receive the completed trial files?
What should I do if I am not satisfied with the free trial job?
What should I do if I am satisfied with the free trial job?

Be a partner

What is the process to become your outsourcing partner?
How long should I wait to a get reply from Clipping Outsource?
How do I ask for free quote?
What should I do if my quotation is accepted?

File transfer process

How do I upload/download files?
How can I transfer more than 100 MB in size of files?
What FTP software should I use?
Can I use any other methods to transfer files?

Pricing, Payment process

What is your secret for such a low price?
How can I owe you?
Is it possible to pay on a monthly basis?
Will I be invoiced if I am not satisfied with the quality?

 

Safety and security

Will you use my images for your commercial interest?
What do I do if I lost my last order files?
Do you keep card details or any payment details?
How do I know all the security concerns?

Our supports

Can I get support on weekends?
What should I do if the quality is not good or need any modification?
What should I do if I have very urgent work?


If you think these questions answer does not cover what you want to ask then please contact us directly.   Contact us